Shipping policy
Processing Times
Most products are made to order and require production time before shipment. Orders are typically processed and shipped within 2–3 business days, although production times may vary during periods of high demand or for large custom orders.
Shipping Methods
Orders are shipped using reputable carriers such as USPS, UPS, FedEx, or other available shipping services. Shipping options and estimated delivery times are provided at checkout.
Delivery Estimates
Delivery times are estimates only and are not guaranteed. Once an order has been shipped, Stamp & Hide is not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances beyond our control.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Stamp & Hide is not responsible for orders shipped to an incorrect address provided by the customer.
Order Tracking
Tracking information will be provided when available and will be sent to the email address associated with the order.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with you and the shipping carrier to help resolve the issue.
Custom and Made-to-Order Products
Because our products are custom-made and personalized, production begins shortly after an order is placed. Please review all order details carefully before submitting your purchase.
Questions
If you have any questions regarding your order or shipping status, please contact us and we will be happy to assist you.